Service Guidelines

Usage Policy

Clear guidelines for using the Munshi Ji WhatsApp API responsibly, securely and for legitimate business communication.

Introduction

This Usage Policy explains the basic rules for using the Munshi Ji WhatsApp API service. By using the service, customers are expected to follow these guidelines and all applicable laws.

Use the API responsibly and ensure that your communications respect recipients' rights, consent and privacy.

01 Acceptable Use

The API may be used for lawful business and communication purposes.

  • Use the API only for lawful business and communication purposes.
  • Do not use the service for spam or abusive messaging.
  • Do not send fraudulent, malicious, or harmful content.
  • Respect WhatsApp policies and applicable laws.
  • Ensure you have the appropriate permission or legal basis to contact recipients.

02 Account Responsibility

Customers are responsible for keeping their API credentials secure and for activity performed through their account.

  • Keep API keys and account credentials confidential.
  • Do not expose private API keys in public browser JavaScript or public repositories.
  • Notify the service operator if you suspect unauthorized access to your account.

03 Service Availability

We aim to keep the service reliable, but availability may be affected by maintenance, infrastructure problems, or third-party service limitations.

Continuous availability is not guaranteed. Customers should handle failed requests and connection interruptions appropriately.

04 Policy Changes

Munshi Ji may update this policy when necessary. Updated policies will be published on this page. Customers should review the page periodically.

Using the API Responsibly

Before sending messages, verify your API configuration, session status, recipient details and applicable messaging requirements.